Health & Wellbeing is too important to give up!
Have you thought about your options?
We understand that circumstances change. Wether you find yourself with a new schedule, lowered finances or a whole new set of interests and goals we have the option for you!
- Lost Motivation - Speak to one of our staff about booking a 30-60 minute coaching session or check-in with one of our qualified trainers. Enquire here.
- Scheduling Issues - Have you been set up for 24/7 Access? Maybe you have some feedback around our timetable that would make classes easier to get to? Let us know here.
- Feedback - If you have some ways to improve our facility, products or services we'd love to hear it! Especially if it means keeping you around! Email us here.
- Need to Switch It Up - Maybe you're not using everything your Membership Offers or your interests have changed? Did you know you can switch between Membership options any time? Speak to our staff about how.
- Need a Break - Going on a trip or just too busy for the next couple of weeks? You can suspend up to 6 weeks a year Free of Charge! (Please note: A $5 fee applies per week for Swim School)
- Financial Reasons - It's a tough time for all which we understand. We've put together some exclusive discounts for Member's doing it tough. To request our Discounted Membership rate follow the link below. Still too expensive? Email us here and let's see what we can do.
Still believe cancelling is the best option?No worries. We thank you for being a member with us and hope that you come back to us when the time is right.
Please complete the relevent cancellation request including a few questions to help us understand what your experience has been with us. This information will help us improve our programs, facilities and services into the future.
We appreciate your support and wish you all the best in your health and wellness journey.