Introducing Active World
Introducing Active World – the self-managed portal bringing your membership into the palm of your hand!
We believe that every members fitness journey should be powered by innovative technology. The Active World app is specifically designed to improve your experience with us! The app will give you greater control of your membership and our programs offered in Centre!
The Active World App features:
- Manage your account details
- Update your payment details
- Check for your next payment
- Buy a new membership
- Buy a new visit pass
- Access to a digital access card – for when you forget your pass!
- Book into your Group Fitness Classes
- View upcoming classes
- Advise of us of your GOswim non-attendance and book make-up lessons
- Track your GOswim learning pathways and progression
- Send and receive messages to the Centre staff
How to get started as an existing member?
If you are currently using Active World for your GOswim lessons – all you need to do is update the app!
2. Enter the facility code as KNOX
3. As you are already a member of our facility.
We have set you up using your email on file for your membership!
All you need to do is reset your password - tap FORGOT PASSWORD
4. Follow the prompts to reset your password and return to the app to login
5. You will be asked to create a 4 digit code – this will provide you easy access for logging in ongoing
6. Now you are all set up!
If you have any questions, our friendly staff are always available to help when you are in Centre next – or watch this short video on all the features the Active World app offers!